Warranty
Product Warranty
Product warranty is provided as part of John Deere’s support program for customers who operate and maintain their equipment as described in this manual.
Engine related warranties stated in this manual refer only to emissions-related parts and components of your engine. The complete engine warranty, less emission-related parts and components, is provided separately as the Limited Warranty for New John Deere Commercial & Consumer Equipment.
California and U.S. EPA Emissions Control System Warranty Statement (Small Off-Road Gas Engines)
The California Air Resources Board, John Deere, and the United States Environmental Protection Agency are pleased to explain the emissions control system’s warranty on your 2009 and later small off-road engine equipment. In California, new equipment that uses small off-road engines must be designed, built and equipped to meet the State’s stringent anti-smog standards. John Deere must warrant the emissions control system on your small off-road engine equipment for the period listed below provided there has been no abuse, neglect or improper maintenance of your equipment.
Your emissions control system may include parts such as: carburetors or fuel-injection system, ignition system, catalytic converters, fuel tanks, valves, filters, clamps, connectors, and other associated components. Also, included may be hoses, belts, sensors and other emission-related assemblies.
Where a warrantable condition exists, John Deere will repair your small off-road engine equipment at no cost to you including diagnosis, parts and labor.
This emissions control system is warranted for two years. If any emissions related part on your equipment is defective, the part will be repaired or replaced by John Deere.
• As the small off-road equipment owner, you are responsible for the performance of the required maintenance listed in your Operator’s Manual. John Deere recommends that you retain all receipts covering maintenance on your small off-road engine equipment, but John Deere can not deny warranty solely for lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
• As the small off-road engine equipment owner, you should however be aware that John Deere may deny you warranty coverage if your small off-road equipment or a part has failed due to abuse, neglect, or improper maintenance or unapproved modifications.
• You are responsible for presenting your small off-road engine equipment to an authorized John Deere Commercial and Consumer Equipment Retailer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. If you have a question regarding your warranty coverage, you should contact your John Deere Commercial and Consumer Equipment Retailer, or the John Deere Customer Contact Center at 1-800-537-8233.
The warranty period begins on the date the equipment is delivered to an ultimate purchaser. John Deere warrants to the ultimate purchaser and each subsequent purchaser that the small off-road engine equipment is:
• Designed, built and equipped so as to conform to all applicable regulations adopted by the Air Resources Board;
•Designed, built and equipped so as to conform at the time of sale with applicable U.S. Environmental Protection Agency regulations under 40 CFR Part 90: and,
• Free from defects in materials and workmanship which cause such engine to fail to conform with applicable regulations for a period of two years of engine use from the date of sale to the ultimate purchaser.
• Any warranted part that is not scheduled for replacement as required by the maintenance instructions in the Operator’s Manual is warranted for two years. If any such part fails during the period of warranty coverage it will be repaired or replaced by John Deere. Any such part repaired or replaced under warranty is warranted for the remaining warranty period.
• Any warranted part that is scheduled only for regular inspection in the maintenance instructions in the Operator’s Manual is warranted for two years. A statement in the Operator’s Manual to the effect of “repair or replace as necessary” does not reduce the period of warranty coverage. Any such part repaired or replaced under warranty is warranted for the remaining warranty period.
• Any warranted part that is scheduled for replacement as required maintenance in the Operator’s Manual is warranted for the period of time prior to the first scheduled replacement point for that part. If the part fails prior to the first scheduled replacement, the part will be repaired or replaced by John Deere. Any such part repaired or replaced under warranty is warranted for the remainder of the period prior to the first scheduled replacement point for the part.
• Repair or replacement of any warranted part under the warranty will be performed at no charge to the owner at any authorized John Deere Commercial and Consumer Equipment Retailer.
• The owner will not be charged for diagnostic labor which leads to the determination that a warranted part is defective, provided such work is performed by John Deere.
• John Deere will repair damages to other engine components proximately caused by a failure under warranty of any emissions-related warranted part.
• Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The use of any non-exempted add-on or modified parts will be grounds for disallowing a warranty claim. John Deere will not be liable to warrant failures of warranted parts caused by the use of a non-exempted add-on or modified part.
• Carburetor and internal parts (or fuel injection system).
• Air/fuel ratio feedback and control system.
• Cold start enrichment system.
• Fuel tank, fuel cap and tether.
• Fuel hose, line, fittings, clamps.
• Fuel pump, fuel shut-off valve.
• Rollover/slant valve for fuel vapor control.
• Magneto or electronic ignition system.
• Spark advance/retard system.
Miscellaneous Items Used in Above Systems
• Vacuum, and temperature sensitive valves and switches.
• Hoses, belts, connectors and assemblies.
Tire Warranty
John Deere warranty applies for tires available through the John Deere parts system. For tires not available through the John Deere parts system, the tire manufacturer’s warranty applicable to your machine may not apply outside the U.S. (See your John Deere dealer for specific information.)
Limited Battery Warranty
NOTE: Applicable in North America only. For complete machine warranty, reference a copy of the John Deere warranty statement. Contact your John Deere dealer to obtain a copy.
TO SECURE WARRANTY SERVICE
The purchaser must request warranty service from a John Deere dealer authorized to sell John Deere batteries, and present the battery to the dealer with the top cover plate codes intact.
FREE REPLACEMENT
Any new battery which becomes unserviceable (not merely discharged) due to defects in material or workmanship within 90 days of purchase will be replaced free of charge. Installation costs will be covered by warranty if (1) the unserviceable battery was installed by a John Deere factory or dealer, (2) failure occurs within 90 days of purchase, and (3) the replacement battery is installed by a John Deere dealer.
PRO RATA ADJUSTMENT
Any new battery which becomes unserviceable (not merely discharged) due to defects in material or workmanship more than 90 days after purchase, but before the expiration of the applicable adjustment period, will be replaced upon payment of the battery’s current list price less a pro rata credit for unused months of service. The applicable adjustment period is determined from the Warranty Code printed at the top of the battery and chart below. Installation costs are not covered by warranty after 90 days from the date of purchase.
THIS WARRANTY DOES NOT COVER
A. Breakage of the container, cover, or terminals.
B. Depreciation or damage caused by lack of reasonable and necessary maintenance or by improper maintenance.
C. Transportation, mailing, or service call charges for warranty service.
LIMITATION OF IMPLIED WARRANTIES AND PURCHASER’S REMEDIES
To the extent permitted by law, neither John Deere nor any company affiliated with it makes any warranties, representations, or promises as to the quality, performance or freedom from defect of the products covered by this warranty. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE ADJUSTMENT PERIOD SET FORTH HERE. THE PURCHASER’S ONLY REMEDIES IN CONNECTION WITH THE BREACH OR PERFORMANCE OF ANY WARRANTY ON JOHN DEERE BATTERIES ARE THOSE SET FORTH HERE. IN NO EVENT WILL THE DEALER, JOHN DEERE OR ANY COMPANY AFFILIATED WITH JOHN DEERE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. (Note: Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages. So these limitations and exclusions may not apply to you.) This warranty gives you specific legal rights, and you may also have some rights which vary from state to state.
NO DEALER WARRANTY
The selling dealer makes no warranty of it’s own and the dealer has no authority to make any representation or promise on behalf of John Deere, or to modify the terms or limitations of this warranty in any way.
PRO RATA MONTHS OF ADJUSTMENT
NOTE: If your battery is not labeled with a warranty code, it is a warranty code B.